Privacy Policy

Last Updated: October 10, 2025

At Pawzaro , we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, shop in our stores, or otherwise interact with us. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Canada.

1. Collection of Information

We collect personal and non-personal information to provide and improve our services. The types of information we collect include:

– Information you provide directly, such as your name, email address, phone number, shipping/billing address, payment details, and pet information.
– Information automatically collected when you visit our website, such as IP address, browser type, pages visited, and cookies.
– Information from third-party partners (e.g., payment processors or marketing platforms) to enhance your experience.

2. Use of Information

We use the information we collect to:

– Process transactions and deliver products or services;
– Communicate with you about your orders, promotions, or updates;
– Personalize your shopping experience;
– Improve our website, products, and customer support;
– Comply with legal obligations and protect our rights.

3. Disclosure of Information

We do not sell your personal information. We may disclose your information only in the following situations:

– To trusted service providers who assist in payment processing, order fulfillment, or marketing, under confidentiality agreements;
– When required by law or to protect our legal rights;
– In the event of a merger or acquisition, where personal data may be transferred as part of the business assets.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Once no longer needed, information is securely deleted or anonymized.

5. Security

We implement administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze website traffic, and deliver personalized content. You can control cookies through your browser settings; however, disabling cookies may limit certain site features.

7. Your Privacy Rights

Under Canadian privacy laws, you have the right to access, correct, or delete your personal information held by Pawzaro. You may also withdraw consent for certain uses of your data, subject to legal or contractual restrictions.

8. International Data Transfers

Your information may be transferred to and processed in countries outside Canada where privacy laws may differ. We ensure appropriate protections are in place for such transfers.

9. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from them.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be posted on our website with the updated date.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

Email: info@pawzaro.shop
Phone: +1 (416) 306-2165
Mailing Address: Pawzaro Customer Office, Toronto, Ontario, Canada